Test Center Complaints
If you have comments about the test center or the conditions under which you took a test, please submit them in writing to ETS. See contact information below. Complaints must be postmarked no later than 7 days after your test date.

Paper-Based Tests

ETS-TExES/ExCET
Test Administration Services
Mail Stop 34-Q
Princeton, NJ 08541-6051

Fax: 1-609-771-7710
E-mail: TexasTas@ets.org

Computer-Administered Tests

ETS-TExES
CAT Complaints
PO Box 6051
Princeton, NJ 08541-6051

Fax: 1-609-530-0581